Introduction

Reign Electric (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.

By using our website or contacting us for electrical services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please do notuse our website.

Reign Electric operates as a licensed electrical contractor (License No. 23-007) and provides professional residential and commercial electrical services.

Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• Our website: https://reignelectricpros.com
• Online contact forms or service requests
• Phone calls, text messages, or emails
• Social media communication
• Advertising or marketing campaigns that link to our website

This policy explains what information we collect, how it is used, and the choices you have regarding your personal information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when requesting services or contacting our company. This may include:

• Name
• Email address
• Phone number
• Service address
• Billing information
• Details about your electrical service request

Non-Personal Information

We may also automatically collect certain non-identifying information such as:

• IP address
• Browser type
• Device type
• Pages visited on our website
• Time and duration of website visits

This information helps us improve our website performance and customer experience.

How We Collect Information

We may collect information in the following ways:

Directly From You

When you:

• Submit a contact form
• Request electrical services
• Call, text, or email us
• Communicate through social media
• Schedule an appointment

Automatically Through Website Technology

Our website may use technologies such as:

• Cookies
• Website analytics tools
• Tracking pixels

These technologies help us understand how visitors use our website and improve its functionality. Most web browsers allow you to disable cookies if you prefer. However, some features of our website may not function properly if cookies are disabled.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide electrical services and schedule appointments
• To respond to customer inquiries or service requests
• To communicate about projects, estimates, or appointments
• To process payments when applicable
• To improve our website and services
• To provide customer support
• To maintain business records
• To send service updates or important notices

We only use personal information when it is necessary to provide services or improve our business operations.

Sharing of Information

Reign Electric does not sell or rent personal information to third parties. However, we may share information in the following situations:

Service Providers

We may share information with trusted third-party vendors who assist with services such as:

• Website hosting
• Payment processing
• Customer communication tools
• Marketing or analytics services

These vendors are required to protect your information and use it only for authorized purposes.

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to legal requests such as subpoenas or court orders
• Protect the safety, rights, or property of our company or customers
• Investigate fraud or security concerns

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide services to customers
• Maintain business and financial records
• Comply with legal or regulatory obligations
• Resolve disputes or enforce agreements

When personal information is no longer required, it will be securely deleted or anonymized.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13 without parental consent, we will delete that information promptly.

Third-Party Websites

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. Reign Electric is not responsible for the privacy practices or content of external websites.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information

To submit a privacy request, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date. Your continued use of our website after changes are posted indicates acceptance of the updated policy.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Reign Electric

Electrical Contractor License: 23-007

EIN: 92-0952909

Email: reignelectric5@gmail.com

Phone: (815) 278-1624

Website: www.reignelectricpros.com